Are you aware of the financial impact of technology and user adoption? These examples will shock you! User adoption is a term that we think of as ‘training’. “If we conduct training then people will adopt.” It’s not that simple. Training is only an event – User adoption is an outcome. Today, technology has become […]
IT organizations have been hardwired from past experience to think in terms of a project paradigm. We prepare, we deploy, we complete, we move on. Agile development and cloud computing are distorting that model as application vendors release new features multiple times per year. Customers once chose their deployment dates but Cloud computing has transferred that control to vendors. […]
Recently, Fivel System’s CEO, John Breakey, took a dive into the world of Cisco and Microsoft VARs to determine if the effects that Cloud has on their business. Is Cloud Finally Disrupting the Cisco and Microsoft VAR? Value-added Resellers (VAR) have been a versatile group over the years since the dawn of Microsoft and Cisco. […]
On average, Employees are subjected to 30+ changes per year. Some of these changed are digital (program upgrades, new software, etc), and some are to processes or procedures (forms updates, new steps for customer support, etc). Some changes are “top of mind”, strategic changes for company advancement, or Tactical/Supporting changes that are low on the radar, […]
Many of today’s business articles repeatedly tell us that change is happening at an ever-increasing speed. Innovation, a key driver of change, is an essential requirement for any business to stay competitive. Not surprisingly, CEOs proclaim that their most important role is to invoke change in their organization. We are also reminded that the rate […]
The rise of digital workforces intensified in 2021 with 38% of American employees and 32% of Canadian employees working most of their hours at home — noting a significant increase in telework since March 2020. Though the numbers are high, factors such as disconnected communication systems and feelings of isolation brought on by zero physical interactions can […]
Customer loyalty is powerful. Customer passion for your solution is gold. Why have brands like Apple been so successful that their customers will line up for hours in front of an Apple store to buy their products? Yes, their designs are cool, but Apple’s long history of passionate customers has much more to do with […]
If you’re a business owner, C-suite manager, HR department or Learning & Development organizer/Trainer.. you might know the answer to this question. According to the 2014 ATD State of Industry Report, the average spending on training in 2013 was over $1200 per employee. But what does this mean to your bottom line? No matter how to […]
AS HUMANS, WE DON’T TAKE WELL TO CHANGE There are 3 main reasons why we resist. 1. Change interrupts the way our brain works. Our brains develop pathways (sometimes referred to as muscle memory) as a way of reducing the number of calories it has to burn. Yes, thinking can produce smoke that comes out […]
Although there can be countless adoption gaps found throughout your company’s various department, it is most evident whenever technology is involved. You might not realize, but each employee (including yourself) interacts with an average of 10 different technologies every day and are subjected to 30+ company changes every year. This gets overwhelming and fosters resistance to change, […]
