SOLUTIONS

THE DIGITAL ADOPTION SOLUTION

Increasingly, corporations are embracing Digital Transformation, IoT, and Collaboration Software as part of their changing technology and business landscapes which challenges your employee's ability to adapt and adopt.

FIVEL RECOGNIZES THIS CHANGING NEED

With cloud computing, software vendors now release new versions of their products directly to end users many times a year. Your users can get overwhelmed and miss the advantages included in new releases. To solve this problem, Fivel developed a friction-less, no password version of its User Adoption service to help employees cope and stay current.

This overcomes those obstacles, making learning simple and engaging while allowing customers to track participation.

Our adoption services make it easy for you to support your employees during the initial roll-out of new technologies or software. We also recognize they sometimes forget parts of what they have learned. Our service includes a specially designed mobile access app, called GetIT, to automatically fill these gaps.

Digital Adoption Services

  • Cloud-based Delivery
  • Knowledge Retention
  • Progress Reporting
  • Mobile Access
  • Training On Demand
  • Engagement Incentives
  • Content Development
  • Change Management

CLOUD-BASED PORTAL AND ANALYTICS

Cloud-based Delivery

Our cloud-based Learning Retention Portal is both easy and simple.  Unlike a Learning Management System, we don't expect users to navigate to a platform. They are sent invitations to links that instantly take them to our portal player window to engage with content or short retention exercises. Scheduling, notifications, and reporting are invisible and managed by our team.  We support single sign-in with Microsoft Active Directory.

Knowledge Retention

Human brains are designed to forget. Our built-in, multi-step memory retention process overcomes that. Our system strengthens long-term memory retention with a sequenced delivery of practice exercises, a critical step often overlooked in user adoption.

Progress Reporting

Traditional learning solutions only track training events. Find out exactly who has adopted your solution, and who needs additional support. Real-time reporting and analytics give unparalleled insight into employee progress.

Our reporting lets you know who, and when people have:

  1. consumed the knowledge;
  2. retained the knowledge, and;
  3. applied the knowledge.

Mobile Access

Tap & Learn technology delivers instant information. Our GetIT mobile app is a fast, convenient aid for accessing instructions for conference software, video equipment, collaboration tools, and more. We know people forget so, GetIT serves up quick prompts where and when they need it. When new features are released, GetIT automatically updates the content so you always have the most current instructions.

Training On Demand

All Learning Moments are available online, 24/7 and in mobile environments.  Your employees can access learning tips in minutes – at home or at work – to help them expedite a project or solve a problem just-in-time.

Engagement Incentives

We've incorporated a unique reward function that uses a proprietary algorithm to create user engagement and support your culture of change. Users are recognized based on their eagerness to engage.  You can also choose to use the prize system as an incentive for participation.

CLOUD-BASED PORTAL AND ANALYTICS

Cloud-based Delivery

Our cloud-based Learning Retention Portal is both easy and simple.  Unlike a Learning Management System, we don't expect users to navigate to a platform. They are sent invitations to links that instantly take them to our portal player window to engage with content or short retention exercises. Scheduling, notifications, and reporting are invisible and managed by our team.  We support single sign-in with Microsoft Active Directory.

Knowledge Retention

Human brains are designed to forget. Our built-in, multi-step memory retention process overcomes that. Our system strengthens long-term memory retention with a sequenced delivery of practice exercises, a critical step often overlooked in user adoption.

Test.

Progress Reporting

Traditional learning solutions only track training events. Find out exactly who has adopted your solution, and who needs additional support. Real-time reporting and analytics give unparalleled insight into employee progress.

Our reporting lets you know who, and when people have: TEST

  1. consumed the knowledge;
  2. retained the knowledge, and;
  3. applied the knowledge.

Mobile Access

Tap & Learn technology delivers instant information. GetIT mobile app is a fast, convenient aid for accessing instructions for conference software, video equipment, field equipment safety bulletins, and more. We know people forget so, GetIT serves up quick prompts where and when they need it. When new features are released, GetIT automatically updates the content so you always have the most current instructions.

Training On Demand

All Learning Moments are available online, 24/7 and in mobile environments.  Your employees can access learning tips in minutes – at home or at work – to help them expedite a project or solve a problem just-in-time.

Engagement Incentives

We've incorporated a unique reward function that uses a proprietary algorithm to create user engagement and support your culture of change. Users are recognized based on their eagerness to engage.  You can also choose to use the prize system as an incentive for participation.

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ENGAGING CONTENT

We deliver short, 5-minute Micro-Learning Videos (Learning Moments) that engages your employees, enabling them to adopt new skills easily and quickly.

Our video content methodology was specially designed for the business enviroment by qualified psychologists and learning experts leveraging the latest learning research and science.

Fivel's ever-expanding video library of technology includes content for Cisco, Microsoft, Google. CRM/Helpdesk vendors, security best practices and more.  Feature releases are distributed throughout the year.

Our management skills partners content includes a range of Leadership, Management, Six Sigma, Data Privacy, and Sales training programs that integrate with the Partner's instructor-led delivery.

Need custom content? Our team will work with you to create videos for your unique business needs.

CHANGE MANAGEMENT

Statistics show that 33% of management behavior does not support change and 39% of employees are resistant to change. Which means that approximately 70% of all change initiatives fall short or outright fail.

We're not solving the entire change management process, but we are improving the effectiveness of how information is learned, how information is retained and how we recall information.

We assign Customer Success Managers to each project to monitor user progress and ensure a successful adoption program.

Group of employees listening to confident teacher explaining subject at seminar

Customer Success Manager

For simple projects, we assign a personal Customer Success Manager:

  • Prepare and schedule project roll-outs to specific goals
  • Create and deliver corporate introductory launch communications
  • Carefully crafted employee invitations and reminders
  • Regular status reports to staying top of progress

Change Management

For more complex projects we offer an extended Change Management process:

  • Assess change culture requirements of your company
  • Confirm business objectives and milestones
  • Inform and prepare your management team and employees
  • Executive Leader message video

GET STARTED WITH FIVEL

We've made it simple

When it comes to delivery, Fivel manages the detailed tasks so you can focus on strategy.
No upfront commitments, no infrastructure needs, no investment required.

CONTACT US TODAY