Join the growing list of technology integrators
who have added User Adoption training
to their portfolio of services


Female hands with laptop. Young woman working remotely at home.

It used to be you could simply sell a solution and provide a quick 'training' class, and your project was complete.

Now, with cloud-based subscription models, project success depends on more. Your customers need to fully adopt the technology solution you offer so they realize the full ROI on their investment.  Microsoft and Cisco are leaving it to partners to offer a user adoption service for their software deployments.

You need to ensure their employees get engaged quickly, easily, and cost-effectively.  Traditional methods like train-the-trainer are only partially effective. Fivel's portal is the only solution on the market that drives full engagement.


Technology Integrator/Managed Services

Hybrid collaboration ecosystems

Technology - Solutions, Services, Security

Cisco Systems Integrator

Technology Integrator/Managed Services

Global Technology Integrator

ITI - Technology services and solutions

PSA/CRM Enterprise Software

Technology & Infrastructure Integrator

Video conferencing and collaboration solutions expert


Adding any new service to your portfolio is challenging. That's why we have made it easy and fast for you to offer a privately branded user adoption service.

Leverage Fivel's video content, delivery, portal, and reporting.  The service supports both new deployments and a managed service that keeps users updated with software versions as they are released throughout the year.

For Microsoft and Cisco partners, adding Fivel's user adoption service satisfies both customers' and vendors' expectations while creating a new profit centre for a partner's services business.

We support your sales and marketing too.  Fivel helps you generate leads with our marketing campaigns & webinars.  We co-sell with your sales reps to close opportunities.  Reps get to directly see how to position and sell the service.

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Why you should partner with us?

Fivel User Adoption Services are proven to:

  • Increase license consumption and decrease churn
  • Maximize your Vendor rebates and automate Vendor Reporting
  • Create stronger, strategic relationships with your customers
  • Elevate your Partner status with Vendors

Want more reasons?

With Fivel, it's easy to:

  • Increase revenue, margin and recurring services
  • Complement existing training initiatives
  • Expand managed services
  • Earn marketing credits
  • Expose your brand to the C-Suite

“As a Cisco partner, we wanted to add user adoption services to our collaboration practice.  By partnering with Fivel we were able to take advantage of their learning platform and content without the hassle and costs of trying to do it ourselves."

Phil M - VP Services

“By adding Fivel's user adoption service to our portfolio, we're able to offer our customers added value that improves the benefits of their investment.  Our customers now see us as a strategic partner not just a vendor.

Mark S - Manager Strategic Partnership

“We looked at multiple solutions before choosing Fivel as our User Adoption partner.  They were really easy to work with and their special version update subscription fit well with our existing managed service solutions.

Lori S - Customer Success Director


We created a practical, step by step guide that walks you through the process for deploying a successful User Adoption service.  Learn what you need to do to start benefiting from this new, valuable service for your customers.