Digital transformation is the latest holy grail of organizational change. Change is not new but unlike past changes, there is a key difference; In the past, projects would automate familiar workflows with some level of process enhancement. Employees affected by those changes had to learn a new system with a minor adjustment to the way […]
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Fivel's powerful, yet easy-to-implement digital adoption services makes that happen.
Your project success ultimately depends on effective employee engagement with the new tools or processes they're asked to adopt. Whether it's collaboration software, security protocols, or communication tools, employee engagement is the most critical link in all projects.
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LATEST ARTICLES
There’s a link between your bottom line, technology, and user adoption
Are you aware of the financial impact of technology and user adoption? These examples will shock you! User adoption is a term that we think of as ‘training’. “If we conduct training then people will adopt.” It’s not that simple. Training is only an event – User adoption is an outcome. Today, technology has become […]
Fresh Thinking About IT & Change Management
IT organizations have been hardwired from past experience to think in terms of a project paradigm. We prepare, we deploy, we complete, we move on. Agile development and cloud computing are distorting that model as application vendors release new features multiple times per year. Customers once chose their deployment dates but Cloud computing has transferred that control to vendors. […]
A Project’s Weak Link – User Adoption Errors to Avoid
An IT project is a series of steps linked together in a sequenced chain of events leading to the final business outcomes. When a link in that chain is broken a project suffers. Identify the business requirements Research available options Design and spec the needs Select the best possible solution Procurement & deployment User Adoption […]
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