Are you aware of the financial impact of technology and user adoption? This article highlights 3 examples that will shock you. User adoption is a term that we think of as “training.” “If we conduct training then people will adopt.” It is not that simple. Training is only an event – User adoption is an […]
Digital transformation is the latest holy grail of organizational change. Change is not new but unlike past changes, there is a key difference; In the past, projects would automate familiar workflows with some level of process enhancement. Employees affected by those changes had to learn a new system with a minor adjustment to the way […]
