Is Poor User Adoption Hurting Your Digital Transformation Project Outcomes?


Is Poor User Adoption Hurting Your Digital Transformation Project Outcomes?


We’ve created a powerful, yet easy-to-implement solution that answers this question.

ROI depends on how quickly and effectively your employees use the new tools or processes in which you have invested. Without their full engagement, desired business outcomes either fall short or take too long to be achieved.


User Portal

Our system is a purpose-built, cloud-based portal. It's designed for ease-of-use and simplicity. It incorporates a unique feature to update users of frequent changes/releases common with application software.


The system has a built-in, multi-step retention exercise function that dramatically improves memory recall and measures overall retention of any learned material.

Mobile Access

Our GetIT mobile app is a fast, convenient way to remember what you've learned. When you forget some details GetIT serves up quick prompts when you need it.


Unique gamification features reward users for their eagerness to complete their learning quickly. Early adopters are recognized as Change Leaders, boosting widespread user engagement.


We create 5-minute micro-learning videos using the latest learning research and science, enabling users to learn and retain new skills. Videos can be customized for your business needs.


Real-time reporting and analytics give unparalleled insight into employee progress. Track who has adopted your new program, and who needs additional support.

Success Manager

For simple projects we assign a personal Customer Success Manager to handles all the tasks to deliver a successful user adoption program

Change Management

For more complex projects we offer a full Change Management services including  change culture requirements, confirming objectives, and preparing your management team and employees.


Research shows that technology learning practices such as train-the-trainer and self-serve portals are only 22% effective.  They're efficient but not necessarily effective. Organizations are moving to smarter, innovative methods.

These smarter approaches fit with the way we are biologically wired.  Brains are designed to forget.  It's referred to in psychology as Memory Decay.  Fivel's solution is designed to strengthen retention.

Social habits, information overload, and smartphones have shortened our attention spans. We are keenly aware of the problem. Our system and content are uniquely crafted to adapt to this changing environment.

Not enough emphasis is placed on personal motivation.  Our brains create Dopamine (win) or Serotonin (reward) to engage interest.  At Fivel, we know when and how to create the right type of motivation.


Fivel's guide describes the science behind effective learning.  It steps you through the process of how employee engagement is best accomplished.

With 154 locations worldwide and 16 people at each location, we needed a way to conduct initial training.  Sending people on site was costly and inefficient.  With Fivel we reduced our costs by 73%, freed up our staff and created a solution for the customer's employee turnover.

David D - Senior Project Manager

Our L&D group was originally created for management development and onboarding. Over time we have had more requests for product sales and systems training. Bringing in a supplier who had ready-made content, and full deployment services, enabled us to control costs and focus on our priorities.

Cynthia S - HR

Our IT department has total control over the success of deployments.  Managing user adoption is much more of a challenge.  Now that we can see who learned to use our applications and who is actively engaged we have seen 22% less help desk calls, happier end-users, and stronger business benefits.

Jack B - CIO

I have never participated in programs that used short, concise videos and exercises to help me remember what I learned.  I appreciate that my company has invested in me.  I really enjoyed the process.

Leigh S - End User

I liked that the information was in short segments so I could fit them into my busy schedule.  Being able to quickly refer back to the lessons through my laptop and smartphone is convenient.  It is especially helpful to have the videos indexed. I can go directly to the segment I need instead of scrolling to find what I want.

Jeff M - End User


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