SOLUTIONS

THE DIGITAL ADOPTION SOLUTION

Increasingly, corporations are embracing Digital Transformation, IoT, and Collaboration Software as part of their changing technology and business landscapes which challenges your employee's ability to adapt and adopt.

FIVEL RECOGNIZES THIS CHANGING NEED

Our comprehensive suite of Digital Adoption Services helps your employees to achieve the business outcomes you expect, when you expect them.

Our services make it easy for you to support your employees during the deployment of new technologies or software. And employees can stay up to date with access to updated content as vendors release new features.

Digital adoption is important for new projects but can also improve outcomes for technologies you’ve already deployed.

Digital Adoption Services

  • Cloud-based Delivery
  • Knowledge Retention
  • Progress Reporting
  • Mobile Access
  • Training On Demand
  • Engagement Incentives
  • Content Development
  • Change Management

CLOUD-BASED PLATFORM AND ANALYTICS

Cloud-based Delivery

Our cloud-based Learning Retention platform is easy to understand, simple for employees to access, and quick to navigate.  Log in anywhere, at any time. The scheduling component notifies and reminds users to participate. You can even access and integrate parts of our platform and services to augment your current Learning Management System (LMS). We support single sign-in using Microsoft Active Directory.

Knowledge Retention

Human brains are designed to forget. Our built-in, multi-step memory retention process overcomes that. Our system strengthens long-term memory retention with a sequenced delivery of practice exercises, a critical step often overlooked in user adoption.

Progress Reporting

Traditional learning solutions only track training events. Find out exactly who has adopted your solution, and who needs additional support. Real-time reporting and analytics give unparalleled insight into employee progress.

Our reporting lets you know who, and when people have:

  1. consumed the knowledge;
  2. retained the knowledge, and;
  3. applied the knowledge.

Mobile Access

Tap & Learn technology delivers instant information. Our GetIT mobile app is a fast, convenient aid for accessing instructions for conference software, video equipment, collaboration tools, and more. We know people forget so, GetIT serves up quick prompts where and when they need it. When new features are released, GetIT automatically updates the content so you always have the most current instructions.

Training On Demand

All Learning Moments are available online, 24/7 and in mobile environments.  Your employees can access learning tips in minutes – at home or at work – to help them expedite a project or solve a problem just-in-time.

Engagement Incentives

We've incorporated a unique reward function that uses a proprietary algorithm to create user engagement and support your culture of change. Users are recognized based on their eagerness to engage.  You can also choose to use the prize system as an incentive for participation.

CLOUD-BASED PLATFORM AND ANALYTICS

Cloud-based Delivery

Our cloud-based Learning Retention platform is easy to understand, simple for employees to access, and quick to navigate.  Log in anywhere, at any time. The scheduling component notifies and reminds users to participate. You can even access and integrate parts of our platform and services to augment your current Learning Management System (LMS). We support single sign-in using Microsoft Active Directory.

Knowledge Retention

Human brains are designed to forget. Our built-in, multi-step memory retention process overcomes that. Our system strengthens long-term memory retention with a sequenced delivery of practice exercises, a critical step often overlooked in user adoption.

Progress Reporting

Traditional learning solutions only track training events. Find out exactly who has adopted your solution, and who needs additional support. Real-time reporting and analytics give unparalleled insight into employee progress.

Our reporting lets you know who, and when people have:

  1. consumed the knowledge;
  2. retained the knowledge, and;
  3. applied the knowledge.

Mobile Access

Tap & Learn technology delivers instant information. Our GetIT mobile app is a fast, convenient aid for accessing instructions for conference software, video equipment, collaboration tools, and more. We know people forget so, GetIT serves up quick prompts where and when they need it. When new features are released, GetIT automatically updates the content so you always have the most current instructions.

Training On Demand

All Learning Moments are available online, 24/7 and in mobile environments.  Your employees can access learning tips in minutes – at home or at work – to help them expedite a project or solve a problem just-in-time.

Engagement Incentives

We've incorporated a unique reward function that uses a proprietary algorithm to create user engagement and support your culture of change. Users are recognized based on their eagerness to engage.  You can also choose to use the prize system as an incentive for participation.

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ENGAGING CONTENT

We deliver short, 5-minute Micro-Learning Videos (Learning Moments) incorporating the latest learning research and science that engages your employees, enabling them to adopt new skills easily and quickly.

Our ever-expanding video library, which includes Cisco, Microsoft & Google collaboration products, has been designed by qualified psychologists and learning experts based on the latest learning research and science. Feature releases are made available to users as they occur throughout the year.

Need custom content? Our team with work with you to create videos for your unique business needs.

CHANGE MANAGEMENT

Statistics show that 33% of management behavior does not support change and 39% of employees are resistant to change. Which means that approximately 70% of all change initiatives fail.

We're not solving the entire change management process, but we are improving the effectiveness of how information is learned, how information is retained and how we recall information.

We assign Customer Success Managers to each project to monitor user progress and ensure a successful adoption program.

Group of employees listening to confident teacher explaining subject at seminar

Customer Success Manager

For simple projects, we assign a personal Customer Success Manager:

  • Prepare and schedule project roll-outs to specific goals
  • Create and deliver corporate introductory launch communications
  • Carefully crafted employee invitations and reminders
  • Regular status reports to staying top of progress

Change Manager

For more complex projects we offer a full Change Management process:

  • Assess change culture requirements of your company
  • Confirm business objectives and milestones
  • Inform and prepare your management team and employees
  • Execute tasks of the Customer Success Manager (above)
  • Manage the unexpected

GET STARTED WITH FIVEL

We've made it simple

When it comes to delivery, Fivel manages the detailed tasks so you can focus on strategy.
No upfront commitments, no infrastructure needs, no investment required.

CONTACT US TODAY