What is the Fivel Solution?
Fivel is a complete corporate learning solution that combines content, platform, scheduling and a full range of change management services.
We develop all the content. Our certified teaching experts design and build all videos and retention exercises based on the latest learning research and science.
We deliver short, 5-minute Micro-Learning Videos right to the desktop or mobile. We ensure your employees have a convenient, rewarding and positive experience, enabling them to adopt new skills easily and quickly.
Solutions for software and processes
Our solutions include: Cisco’s Spark, Jabber, Telepresence and WebEx; Microsoft’s 365, Windows 10, Skype for Business, Yammer; Google Mail, Search, Calendar, Drive and much more.
We also create custom content: product knowledge, usage policies, business applications, workflow applications (ERP, CRM), compliance testing and new employee onboarding.
Quick turnaround for your business
We ensure that employees receive training on new software feature releases as they become available throughout the year. We know that your business needs to be agile. We can turn-around special content in days or weeks, enabling you to react quickly to any business change.
Cloud-Based Platform and Analytics
Simple, cloud-based delivery
We provide a cloud-based Learning Retention platform that is easy to understand, simple to use and quick to navigate. Log in anywhere, at any time. We support single sign-in using Microsoft Active Directory.
Human brains are designed to forget. Our built-in, multi-step memory retention process overcomes this. Our system drives long-term memory retention with a sequenced delivery of practice exercises. Our platform rewards employees upon the successful completion of their tasks with instant results.
Traditional learning only tracks training events. Our reporting lets you know who and when people have: 1) consumed the knowledge; 2) retained the knowledge and; 3) applied the knowledge. Real-time reporting and analytics give unparalleled insight into employee progress, knowledge retention, and active engagement. Find out exactly who has adopted your solution and who needs additional support.
Training when YOU need it
All Learning Moments are available online, 24/7 and in mobile environments. Your employees can access learning tips in minutes – at home or at work – to help them expedite a project or solve a problem quickly.
Scheduling and Change Management Services
Customer Success Manager
For simple projects we assign a personal Customer Success Manager to handles all the tasks to deliver a successful user adoption program:
· Design campaigns addressing specific job roles and topics
· Scheduling the rollout of our Learning Moments
· Create and delivering corporate introductory launch communications
· Carefully crafting employee invitations and reminder messages
· Regular status reports ensuring you know the progress of the training.
For more complex projects we offer a full Change Management process:
· Assessing change culture requirements of your company
· Confirming business objectives and milestones
· Inform and prepare your management team and employees
· Execute all the delivery tasks of a Customer Success Manager (above)
· Manage the unexpected
When it comes to execution, Fivel manages the detailed tasks so you can focus on strategy.
Unique Features only available with Fivel
Our Wireless Proximity Detection delivers instant instructions when you need help. Our GetIT mobile app is a fast, convenient aid when using conference software, video equipment, printers and more. We know that you may forget some details so GetIT serves up quick prompts where and when you need it.
It is a great mobile solution for field technicians or retail sales reps. When new features are released GetIT automatically updates the content so you always have the most current instructions.
We incorporate unique gamification features based on our proprietary algorithm. Users are recognized based on their eagerness to complete their Learning Exercises quickly. Early adopters stand out and are recognized as Change Leaders, Champions or Agents, boosting widespread user engagement. You get to know who is contributing to the transformation of your business.