Customer loyalty is powerful. Customer passion for your solution is gold. Why have brands like Apple been so successful that their customers will line up for hours in front of an Apple store to buy their products? Yes, their designs are cool, but Apple’s long history of passionate customers has much more to do with […]
Although we occasionally use the “learning” and “training” terminology, we are NOT a TRAINING/LEARNING company… and it all has to do with a bike. Did I just confuse you? Well, here’s the thing… We’re not here to train your employees on the ins and out of a new software or process. Instead, our GOAL and […]
If you’re a business owner, C-suite manager, HR department or Learning & Development organizer/Trainer.. you might know the answer to this question. According to the 2014 ATD State of Industry Report, the average spending on training in 2013 was over $1200 per employee. But what does this mean to your bottom line? No matter how to […]
Organizations spend billions of dollars every year on training their employees. Is this the worst investment a corporation ever makes? According to the results, the answer is YES! It is well established by neural and behavioural scientists that people forget upwards of 80 percent of what they are taught within 2-3 weeks. There is even a catchy […]
A common question that we ask ourselves in the Corporate Training realm is “How do you know your training is effective??” The ATD State of Industry Report showed that in 2013, respondents: Spent over $1200 per employee on training, Learning hours per employee increased to 31.5hours Average cost per employee per hour is $74 63% of spending […]
Who could ever remember a life without Mobile computing. First came the car phone, then remote computing. Next it was Blackberries, and today it’s smartphones. We can reach out to anyone, anytime and get replies in minutes. What a wonderful life. Almost! Psychologists are discovering that we now live in a five minute world. It’s […]
Surveys of CEO’s identify organizational change as their most important role in a company. They also rank employee adoption or change as their leading problem. Today’s business landscape rewards organizations that are nimble, move quickly and adapt to market needs. Since user adoption is the linchpin of all successful change projects, no matter the size, […]
Recently, Fivel System’s CEO, John Breakey, took a dive into the world of Cisco and Microsoft VARs to determine if the effects that Cloud has on their business. Is Cloud Finally Disrupting the Cisco and Microsoft VAR? Value-added Resellers (VAR) have been a versatile group over the years since the dawn of Microsoft and Cisco. […]
On average, Employees are subjected to 30+ changes per year. Some of these changed are digital (program upgrades, new software, etc), and some are to processes or procedures (forms updates, new steps for customer support, etc). Some changes are “top of mind”, strategic changes for company advancement, or Tactical/Supporting changes that are low on the radar, […]
As humans, we don’t take well to change. There are 3 main reasons why we resist. First, it is ingrained into the way our brain works. Our brains develop pathways (sometimes referred to as muscle memory) as a way of reducing the number of calories it has to burn. Yes, thinking can produce smoke that […]
