I was part of an interesting demo the other day. An employee walks into a board room and their phone automatically lights up with several pieces of indexed micro-learning content. Some content is about the projector, the video conferencing equipment and the telephone system. Common topics like how to make a conference call, turn on […]
There are three principles to remember when you are implementing user adoption in your workplace. 1. The Edgar Dale principle – the Nature of Involvement. The principle stated that after only a 2 week period, we tend to remember only: 10% of what we read (text), 20% of what we hear (audio), 30% of what […]
Customer loyalty is powerful. Customer passion for your solution is gold. Why have brands like Apple been so successful that their customers will line up for hours in front of an Apple store to buy their products? Yes, their designs are cool, but Apple’s long history of passionate customers has much more to do with […]
Over the years, technology has become increasingly advanced and complex. Remember when our cell phones used to “just dial phone numbers” or our office phone systems “just transferred calls”. Now just one piece of technology does everything that 10 pieces used to do! The issue is that technology has slowly crept up on people over the years to boiling point. The result is that most people only know the basics of all their technology and use it to survive, not thrive.
Having a wrong objective can easily lead to a wrong result. This is often the case whenever companies engage employees in knowledge transfer of new systems or processes. A project implementation team’s goal is often to ensure that everyone “goes through the training”. Success is proclaimed when completed. But there is much more. Training is […]
“People generally are going about learning in the wrong ways.” State Peter C Brown, Henry L. Roediger III and Mark A. McDaniel, authors of Make It Stick. “But there’s a catch: the most effective learning strategies are not intuitive.” After Roediger and McDanirl, along with a team of 9 others, won an award for “Applying Cognitive […]
Modern Learners are overwhelmed, distracted and impatient. They are untethered, on-demand, collaborative and empowered. What does this mean for your employees? First and foremost, this means that your employees need shorter learnings that work within their busy schedule and focus on long-term recall for better outcomes and realization of profits. Traditional Training was prominent in the Industrial […]
If you’re a business owner, C-suite manager, HR department or Learning & Development organizer/Trainer.. you might know the answer to this question. According to the 2014 ATD State of Industry Report, the average spending on training in 2013 was over $1200 per employee. But what does this mean to your bottom line? No matter how to […]
Who could ever remember a life without Mobile computing. First came the car phone, then remote computing. Next it was Blackberries, and today it’s smartphones. We can reach out to anyone, anytime and get replies in minutes. What a wonderful life. Almost! Psychologists are discovering that we now live in a five minute world. It’s […]
Ever feel like you are invisible to your company when new technology is rolled out? You’re not alone. Companies are continually rolling out new software or upgrading phone systems, email, and PDAs. We’ve all received emails from the tech folks saying, “We are upgrading Outlook so the system will not be available over the weekend!” […]
