IT organizations have been hardwired from past experience to think in terms of a project paradigm. We prepare, we deploy, we complete, we move on. Agile development and cloud computing are distorting that model as application vendors release new features multiple times per year. Customers once chose their deployment dates but Cloud computing has transferred that control to vendors. […]
Digital transformation is the latest holy grail of organizational change. Change is not new but unlike past changes, there is a key difference; In the past, projects would automate familiar workflows with some level of process enhancement. Employees affected by those changes had to learn a new system with a minor adjustment to the way […]
The Secrets Behind Why Employees Resist Change Many of today’s business articles repeatedly tell us that change is happening at an ever-increasing speed. Innovation, a key driver of change, is an essential requirement for any business to stay competitive. Not surprisingly, CEO’s proclaim that their most important role is to invoke change in their organization. […]
Although there can be countless adoption gaps found throughout your company’s various department, it is most evident whenever technology is involved. You might not realize, but each employee (including yourself) interacts with an average of 10 different technologies every day and are subjected to 30+ company changes every year. This gets overwhelming and fosters resistance to change, […]
I was part of an interesting demo the other day. An employee walks into a board room and their phone automatically lights up with several pieces of indexed micro-learning content. Some content is about the projector, the video conferencing equipment and the telephone system. Common topics like how to make a conference call, turn on […]
Much of our love of mobile is the ability to access data that we need immediately. We place this data in our short or near-term memory and then discard it. For example, once you arrive at a restaurant its address is no longer required. Conversely, corporate learning demands that we recall skills used on a […]
Having a wrong objective can easily lead to a wrong result. This is often the case whenever companies engage employees in knowledge transfer of new systems or processes. A project implementation team’s goal is often to ensure that everyone “goes through the training”. Success is proclaimed when completed. But there is much more. Training is […]
If your experience with change management projects is similar to mine, you know that it is a painfully slow process to get everyone engaged in a new processes or systems that are being implemented. While there are some early adopters, most users tend to drag out the change for as long as possible. In the […]
“People generally are going about learning in the wrong ways.” State Peter C Brown, Henry L. Roediger III and Mark A. McDaniel, authors of Make It Stick. “But there’s a catch: the most effective learning strategies are not intuitive.” After Roediger and McDanirl, along with a team of 9 others, won an award for “Applying Cognitive […]
Modern Learners are overwhelmed, distracted and impatient. They are untethered, on-demand, collaborative and empowered. What does this mean for your employees? First and foremost, this means that your employees need shorter learnings that work within their busy schedule and focus on long-term recall for better outcomes and realization of profits. Traditional Training was prominent in the Industrial […]
