Thank you for requesting A Practical Guide: Building User Adoption Services from Fivel.
You will soon receive an email with a link to the PDF. If you do not receive the email, check your spam filter, or please feel free to contact us at firstname.lastname@example.org.
While you're here, you might want to read The Secrets Behind: Why Your Employees Resist Change.
You may also want to take a copy of the Fivel Solution Infosheet for improving User Adoption and Learning Retention.