An IT project is a series of steps linked together in a sequenced chain of events leading to the final business outcomes. When a link in that chain is broken a project suffers. Identify the business requirements Research available options Design and spec the needs Select the best possible solution Procurement & deployment User Adoption […]
Employees are your Athletes – unleash their winning performance Did you know that most resistance to change is unconscious and a biological function of the brain to actually burn fewer calories? What we refer to as a habit is a coating the brain constructs around a repeatedly active neural pathway along with help from […]
Many of today’s business articles repeatedly tell us that change is happening at an ever-increasing speed. Innovation, a key driver of change, is an essential requirement for any business to stay competitive. Not surprisingly, CEOs proclaim that their most important role is to invoke change in their organization. We are also reminded that the rate […]
If your experience with change management projects is similar to mine, you know that it is a painfully slow process to get everyone engaged in a new processes or systems that are being implemented. While there are some early adopters, most users tend to drag out the change for as long as possible. In the […]
IT organizations have been hardwired from past experience to think in terms of a project paradigm. We prepare, we deploy, we complete, we move on. Agile development and cloud computing are distorting that model as application vendors release new features multiple times per year. Customers once chose their deployment dates but Cloud computing has transferred that control to vendors. […]
What is Accidental Learning? This is when accidental learning begins. We have all experienced it. You’re working with a colleague whose split screen view of Outlook you have never seen before and say. “How convenient!”. You suddenly realize you have been needlessly frustrated for months. Your colleague’s instruction was a great resource but unfortunately, the […]
Much of our love of mobile is the ability to access data that we need immediately. We place this data in our short or near-term memory and then discard it. For example, once you arrive at a restaurant its address is no longer required. Conversely, corporate learning demands that we recall skills used on a […]
Organizations spend billions of dollars every year on training their employees. Is this the worst investment a corporation ever makes? According to the results, the answer is YES! It is well established by neural and behavioural scientists that people forget upwards of 80 percent of what they are taught within 2-3 weeks. There is even a catchy […]
Although there can be countless adoption gaps found throughout your company’s various department, it is most evident whenever technology is involved. You might not realize, but each employee (including yourself) interacts with an average of 10 different technologies every day and are subjected to 30+ company changes every year. This gets overwhelming and fosters resistance to change, […]
I was part of an interesting demo the other day. An employee walks into a board room and their phone automatically lights up with several pieces of indexed micro-learning content. Some content is about the projector, the video conferencing equipment and the telephone system. Common topics like how to make a conference call, turn on […]
