Digital transformation is the latest holy grail of organizational change. Change is not new but unlike past changes, there is a key difference; In the past, projects would automate familiar workflows with some level of process enhancement. Employees affected by those changes had to learn a new system with a minor adjustment to the way […]
The Secrets Behind Why Employees Resist Change Many of today’s business articles repeatedly tell us that change is happening at an ever-increasing speed. Innovation, a key driver of change, is an essential requirement for any business to stay competitive. Not surprisingly, CEO’s proclaim that their most important role is to invoke change in their organization. […]
I was part of an interesting demo the other day. An employee walks into a board room and their phone automatically lights up with several pieces of indexed micro-learning content. Some content is about the projector, the video conferencing equipment and the telephone system. Common topics like how to make a conference call, turn on […]
