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  • Home
  • Solutions
    • Why User Adoption
    • Agile Learning Subscription
    • GetIT Mobile
    • Adoption Success Factors
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    • Specialty Soft Skill Partners
  • Custom Videos
  • Blog
  • About Fivel
    • Leadership Team
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Change Management

Asian female call centre operator consultation providing customer service Offering solutions with a smile.
In Blog, Change Management, Learning Strategies

Training Remote Employees

The rise of digital workforces intensified in 2021 with 38% of American employees and 32% of Canadian employees working most of their hours at home — noting a significant increase in telework since March 2020. Though the numbers are high, factors such as disconnected communication systems and feelings of isolation brought on by zero physical interactions can […]

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closing_the_adoption_gap
In Blog, Change Management, Front Page, Learning Strategies, Science of Learning

The Secrets Behind Why Employees Resist Change

Many of today’s business articles repeatedly tell us that change is happening at an ever-increasing speed.  Innovation, a key driver of change, is an essential requirement for any business to stay competitive.  Not surprisingly, CEOs proclaim that their most important role is to invoke change in their organization. We are also reminded that the rate […]

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Kids at Computer
In Blog, Change Management, Digital Transformation, Front Page

The link between your bottom line, technology, and user adoption will shock you

Are you aware of the financial impact of technology and user adoption? This article highlights 3 examples that will shock you. User adoption is a term that we think of as “training.” “If we conduct training then people will adopt.” It is not that simple. Training is only an event – User adoption is an […]

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run avoid business
In Blog, CEO Insights, Change Management, Learning Strategies, Science of Learning

CEO Uncovers Link Between Change Strategies & Employees

If your experience with change management projects is similar to mine, you know that it is a painfully slow process to get everyone engaged in a new processes or systems that are being implemented.  While there are some early adopters, most users tend to drag out the change for as long as possible. In the […]

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Support-acmp-Toronto2
In Blog, Change Management, Front Page, Science of Learning

Fresh Thinking About IT & Change Management

IT organizations have been hardwired from past experience to think in terms of a project paradigm. We prepare, we deploy, we complete, we move on.  Agile development and cloud computing are distorting that model as application vendors release new features multiple times per year. Customers once chose their deployment dates but Cloud computing has transferred that control to vendors. […]

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elearning
In Blog, Change Management, Learning Strategies

Pros & Cons of 3 Corporate Learning Approaches

On average, Employees are subjected to 30+ changes per year. Some of these changed are digital (program upgrades, new software, etc), and some are to processes or procedures (forms updates, new steps for customer support, etc). Some changes are “top of mind”, strategic changes for company advancement, or Tactical/Supporting changes that are low on the radar, […]

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Jump Gap Skills
In Blog, Change Management, Learning Strategies, Science of Learning

The Technology Adoption Gap Is Real! — The Numbers Behind The Claims

Although there can be countless adoption gaps found throughout your company’s various department, it is most evident whenever technology is involved. You might not realize, but each employee (including yourself) interacts with an average of 10 different technologies every day and are subjected to 30+ company changes every year. This gets overwhelming and fosters resistance to change, […]

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partner-reseller
In CEO Insights, Change Management, News and Events, Science of Learning

Creating Passionate Cisco, LinkedIn, Google and Microsoft Users

Customer loyalty is powerful. Customer passion for your solution is gold. Why have brands like Apple been so successful that their customers will line up for hours in front of an Apple store to buy their products? Yes, their designs are cool, but Apple’s long history of passionate customers has much more to do with […]

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Technology Adoption Frog
In Change Management, Science of Learning

Are you a Boiled Frog?

Over the years, technology has become increasingly advanced and complex. Remember when our cell phones used to “just dial phone numbers” or our office phone systems “just transferred calls”. Now just one piece of technology does everything that 10 pieces used to do! The issue is that technology has slowly crept up on people over the years to boiling point. The result is that most people only know the basics of all their technology and use it to survive, not thrive.

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Train-Retain-AdoptC
In CEO Insights, Change Management, Learning Strategies, Science of Learning

Don’t Risk Confusing Retain with Train

Having a wrong objective can easily lead to a wrong result. This is often the case whenever companies engage employees in knowledge transfer of new systems or processes. A project implementation team’s goal is often to ensure that everyone “goes through the training”. Success is proclaimed when completed. But there is much more. Training is […]

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RSS RSS & Recent Posts

  • Training Remote Employees
  • A Project’s Weak Link – User Adoption
  • Unleashing Winning Performance
  • The Secrets Behind Why Employees Resist Change
  • The link between your bottom line, technology, and user adoption will shock you
  • CEO Uncovers Link Between Change Strategies & Employees

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